Before

Every order lived in three places

Pack day started by printing orders and copying them and CSAs onto a spread sheet by hand. Anything in the freezer got written on the bag in marker, and about once a week somebody drove home without it. Farmers markets had 5 coolers of orders and when a customer came up, every cooler had to be dug through to find it.

The online website was not built for a farm and used a plug in to add pickup locations and dates. Then checkout asked again because it was the platform asking, not the plugin. So every customer was asked twice and many times pick up orders were charged shipping.

Delivery routes were copying addresses into google maps and arranging them by hand to make the most efficient rotue.

Every week fresh chicken was processed, and cut sheets were all figured out on a spreadsheet.

Selling custom processed pork meant trying to explain to every customer what their cut options were. A paper cut sheet or pdf just left them confused. And the old website did not handle deposits and hanging weight charges.

What changed

One list, from the freezer to the pickup

The packing view replaced the spreadsheets: every order and CSA share is on one page, with a column for each day. Staging says which cooler each order is waiting on, so it is on the sheet at the farmers market saved valuable time at the markets and improved customer service.

The new website has all the locations and dates loaded in, and walks the customer through seamlessly on where they want to pickup their order or if they want shipping/delivery. Deliveries outside of the delivery area get shipped. Inside the delivery area are shown the delivery options.

Delivery routes now support drivers and logins on their mobile device with their route sent straight to their phones. Every address launches in the phones map and can mark orders delivered as they progress through their route.

The chicken processing cut sheet replaces the spread sheet mess of trying to figure out how many packs of what is needed and how many birds are needed to process. It prints a cut sheet for the cut room and make parting day a breeze.

New customer facing cut sheets for pork let any customer walk through and choose their cuts with zero butcher knowledge. Nature’s Grove went from having to help over 80% of the customers with their cut sheets to 0! Literally zero needed help choosing their cuts since using Pasturly’s cut sheets. These sheets are then sent to your processor right from your farms admin. Deposits and hanging weights and yield tracking are now all shown.

“Saturday morning used to start with a scattered papers and hoping all my spreadsheets did not miss any orders. Now I load the coolers off one list and know every order is accounted for and exactly where each one is.”

Owner, Nature’s Grove Farm